MARKET NEWS

Alex is taking calls at the weekend please check in with him on arrival on 07892 721855.  .


IMPROVING ON LAST WEEKEND do your basic safety checks on the method statements and then the new ones below – don’t bother with signs this week unless you have time the focus is QUEUE MANAGEMENT Stewards will be at most market to help manage social distancing

ALL BLACKBOARDS message: ‘MAKE THE GAP at least 2m in the queues thank you’

Personal Safety

- Wear disposable gloves, and use wipes or wash hands regularly using wipes if you have no sink

- keep your distance from stallholders and members of the public ( arms length at least ideally 2m) and other stewards

- keep conversations brief- if you don't need to be amongst the public all the time stay out of the way


NEW ADVICE FOR THIS WEEK 03/04/2020

  • Please plan your journey ahead today check transport is running we are asking all managers to arrive 30 minutes earlier and to leave 30 minutes earlier. Where possible open the market 30 minutes earlier. All gated markets; all managers; at their discretion to prioritise over 65s in queue when they open their markets. Don't let anyone congregate around entrance.

  • We will limit the number of customers further at busier GATED markets to reduce queues on site- SEE INFO BELOW BY YOUR MARKET FOR CUSTOMER NUMBERS PERMITTED ON SITE.     

  • Let in numbers slowly on gated sites – 10 at a time and ask them to spread out – and don’t let them all go to the same queue. – stewards need to be on top of this from the minute the doors open- gradually build up to the new capacity to see if it looks right.

  • NO HOT FOOD OR DRINK OR ANY SORT ON ANY MARKETS
  • On all gated markets we will operate 1 in 1 out at peak times and set a capacity limit, on all other markets will 'MAKE THE GAP' 2m in queues.
  • PERSONAL SPACE- keep 2m from stewards and customers – It’s all well and good telling customers to spread out but you need to as well- if stewards are on a gate find a way for them to stand 2m from the queue – use a table or a cone or chain.
  • 2m Chalk boxes for queues – get these down inside the market before you open especially at busy stalls they really will organise the queues before they start – stewards can do this- SEE THE PICTURES ON DROPBOX FROM LAST WEEK. These boxes will guide queues where you want them to go.
  • For gated sites; one steward must chalks lines 2m apart in queue well before market opening and customers start to arrive.
  • All gated markets; all managers at your discresion prioritise over 65's when you open your market.  
  • Ensure customers aren't bunched around the entrances waiting for friends - stewards should be briefed to ask them to leave. Stop any crowd build up at the entrance - even if you have well spaced queue keep the entrance and pavement free of people.
  • Give stalls a bit more room on most markets even with a changed layout there are fewer stalls attending so leave at least 1m gap between the stalls – more if you can.
  • Police visits – expect them to check on social distancing – if you have organised your queues well it shouldn’t be a problem- if they ask why we are open show the government advice on food markets HERE which are seen as an essential service ( not all the police are aware of the new laws!) If they are difficult contact the person on call.
  • Toilets have been a problem due to everything being shut we are hiring them in where required and these will be serviced weekly with hand sanitizer refilled, they will be on a combination lock. These are not for customer use - lock after each use - SEE LOCATIONS BELOW.
  • Banking – some stalls are no longer able to pay you cash – for these stalls they must pay the office online or over the phone on Monday / Tuesday after markets. THEY MUST NOT DO A BANK TRANSFER- do not issue a receipt unless they pay you. Write out the receipt but keep it in your book and then let us know on the report that they didn’t pay- Report will change in coming weeks to let you give us more accurate information. PLEASE ENSURE YOU SUBMIT YOUR REPORTS WITHIN 24 HOURS so that we can chase non-payments.
  • PPE – we are still providing gloves and hand wipes – if you need more put them on your reports. There is an ongoing debate about Masks and we have found the advice that supermarkets are issuing:

Why aren’t we wearing face masks?

We wanted to explain our usage of face masks during the coronavirus (COVID-19) outbreak, so you, fully understand our policy. We empathise entirely that during this time you’ll want the utmost access to the strictest safe guarding principles as you work, so we do not take your concerns regarding our staff’s access to face masks lightly.

While face masks are extremely good at reducing transmission from patients suffering from coronavirus (COVID-19), there are a number of reasons why the UK Government and World Health Organisation do not recommend we use them in non-medial environments:

  • DEMAND – The sheer volume of masks required by clinical settings means that there simply isn’t enough for non-clinical settings.
  • USAGE – We would require training for appropriate use of the masks. Putting on, taking off and disposing of the masks are potential risks for an increased infection.
  • OTHER BETTER PRACTICES – Good personal hygiene and social distancing remain the key to minimise the risk to individuals.

So yes, the masks play an important role in clinical settings and if you are looking after someone with covid-19 they’re fundamental. But the UK Government and World Health Organisation do not recommend the use of masks for everyday use or in most work places.

As we’re sure you understand with this severe demand for facemasks the supply is being prioritised towards healthcare workers.

However if you want to wear a face mask please go ahead we also have some non-clinical masks available that we can get to you if you want them.


ON ALL MARKETS

  • If you have, bring a 2m stick/pole or use the market broom to help emphasise the 2m rule. 
  • Spread the stalls out push back stalls into more areas of the playground / car park to give customers maximum room to queue
  • We will aim to open 30 minutes earlier to give priority to elderly customers- only open once vehicle movements have ceased.
  • Make customers move to a different queue if one is too big
  • Keep your distance from customers and stallholders (ARMS LENGTH) make calls or text rather than chatting to stalls to avoid contact
  • All hot food must be wrapped and taken off-site for consumption
  • Ready to eat food (bread, cakes) must be away from the front of stalls. This means not all produce out on display with stock being left in trays.
  • NO SAMPLES TO BE PUT OUT ON DISPLAY.  SAUCES OR CONDIMENTS SHOULD NOT BE PUT OUT FOR THE PUBLIC TO HANDLE.
Dealing with Media/Councils/Police

Media

1.      Private sites do not let them in or give them permission to film

2.      Do not make a comment – give them Alex number and then he can direct any request to mark or Cheryl

3.      Get their phone number or email


Police

1.      Get their number and surname and contact details- say that we are following government advice and show them the stewards and 2m queue measures we have in place

2.      If they have any concerns see if you can resolve them then and there – if not get them to speak to Alex who may then pass on their details to Mark or Cheryl

3.      Note down their concerns and get straight in touch with Alex if they don’t hang around


Local Council

1.      Get their number and surname and contact details- say that we are following government advice and show them the stewards and 2m queue measures we have in place

2.      Say that the police have been visiting the markets and have not found any issues.

3.      If they have any concerns see if you can resolve them then and there – if not get them to speak to Alex who may then pass on their details to Mark or Cheryl

4.      Note down their concerns and get straight in touch with Alex if they don’t hang around


Stewarding Guidance 

1.   Tasks you might be asked to do control gate numbers – or supervise queues to ensure 2m spacing between people. You might also be asked to put up 2m queue signs and to chalk 2m boxes or lines on the ground for people to stand in

2.   The managers have disposable gloves and antibacterial wipes you can use – keep your hands washed when you can- we also have high vis jackets and you can write keep your distance on the backk

3.   Keep 2m from everyone including other stewards and stallholders- ideally if you are managing queues have the managers table or a chair in front of you to stop people gathering to close to you

4.   Ask crowds to disperse – especially around gates – we don’t want people waiting for friends or family outside the markets

5.    In the queues ask people to spread out- shout if you like – go right to the back of the queue ask people to check behind them –make sure they form a line to one side out of the way of the path

6.   Any difficult customers walk away don’t get into arguments – find the manager – or dial 101

7.    If you are controlling gate numbers you might want to download a counting app on your phone


COVID 19/ CORONAVIRUS

If you haven’t read the latest producer news – read it before you manage this week. 

Markets are running as usual there are no concerns about markets staying open but we advise taking extra care to help protect yourself and others from Coronavirus and this means following the governments advice, we will monitor the situation as events change and keep you informed. 

- Wash hands when you arrive and after set up and then again before covering for stalls. Wash hands after collecting the rent – WASH HANDS MORE THAT’S THE MESSAGE- use antibacterial wipes in your boxes

THERE IS NO STALL INFORMATION THIS WEEK. THE PRODUCER LIST FOR EACH MARKET REFLECTS WHO WE BELIEVE WILL BE ATTENDING. ABSENT STALLS HAVE BEEN FLAGGED AS 'AWAY' ON THE LISTS. PRODUCER LISTS WILL CONTINUE TO BE UPDATED THROUGH THE DAY. Please do not chase up late or no show stalls this week.

Balham:

Close one of the school gates and run the queue down Hydethorpe Road 
Managers should let in 50 customers max and then stand or sit on the gate doing 1 in 1 out- dont let in more than 50 if the queues are too long inside the market. 


Blackheath:

Use the whole carpark and put out cones to deter cars from entering the space - permitting only disabled drivers 
Remove stalls for centre and run stalls down the side of the car-park.  

Toilet has been set-up next to market box - code 3273 

Ealing:

Move most stalls onto one side of the street with backs of gazebos on the pavement. 

Photos and Layout to be sent as urgent. 


Earl's Court:

Manager should let in 50 customers max and then stand or sit on the gate doing 1 in 1 out 

Ladbroke Grove:

Manager should let in 20 customers max and then stand or sit on the gate doing 1 in 1 out 


Marylebone

Move the Moxon Street end of Aybrook Street to face the pub side and remove a stall from St Vincent Street.
Wild Country Organics to set up in a straight line. 

Only Simon Long, Perry Court and one other stall should be placed in St Vincent Street. 

La Fromagerie are kindly letting producers use their toilet for this week until we can sort a portaloo. 

Notting Hill

Site is now barriered with a designated entrance/exit point. Stewards to let 50 customers in and then do 1 in 1 out. 
Chegworth to set up outside their shop rather than within the market. 
Space out the market with no vehicles behind Rookery and Hurdlebrook. No stalls in centre put them all around the edge - bigger stalls have been asked to use less space.


Parliament Hill: 

Move stalls with backs to the wall (Eden row and Ted’s Veg row) against the wall to create space in the centre and spread out middle stalls by 1m.
Managers should let in 90 customers and then do 1 in 1 out 

Pimlico Road: 

Site is now barriered with a designated entrance/exit point. Stewards to let 40-50 customers in and then do 1 in 1 out. 

John Cullen Gardens will be away so move Olivier's Bakery to John Cullen's position to reduce huddling.  

Queen's Park:

Managers should only open one door of the main gate and let in 80 customers and then do 1 in 1 out. 
Wild Country to swap spaces with Petit Moulin and set up in a straight line. 


South Kensington (Sat):

Spread out stalls leaving 1m of space in between stalls and put legs of stalls on the pavement to create more space

Toilet has been set-up next to the public house - code 3273 


Twickenham:

Take another row of bays in the car park- push stalls back at least 3m to create space in the centre for queues

Toilet has been set-up next to the industrial bins - code 3273 


Walthamstow: 

Move Culinary Herb Co. and Wild Country towards library to stretch the market. 

Tell stallholders to keep an eye on their cash boxes. Recent Thefts at the market.
 
West Hampstead:

Site is now barriered with a designated entrance/exit point. Stewards to let 40 customers in and then do 1 in 1 out. 

All stalls on the Iverson Road side of the market to face the road to reduce inwards crowds. 


Wimbledon: (Use receipt book B)

Managers should let in 50-80 customers max and then stand or sit on the gate doing 1 in 1 out
Push stalls in outer rows back against the wall to create larger walkways and separate central stalls.
Some vans to park in school carpark.  


London Farmers' Markets
11 O'Donnell Court
Brunswick Centre
London

WC1N 1NY
(T)020 7833 0338
(F)020 7812 1061
www.lfm.org.uk
www.twitter.com/londonFarmers